Huawei Unified Communications and Collaboration (UCC) Solution provides end-to-end services for enterprise communication and cross-regional collaboration based on the Cloud-Pipe-Device system architecture. It provides services such as Voice over IP (VoIP) and multimedia conferencing that can effectively support enterprises' major operating service processes. Huawei UCC solution features good openness and outstanding security, supports smooth service evolution, and helps improve enterprise working efficiency and to reduce costs.

Hotel UC Solution

Aiming to improve customer experience, Huawei intelligent hotel UC solution takes the requirements of all service procedures of a hotel for informatization into consideration and effectively integrates and extends all service procedures. Therefore, Huawei provides customers with professional informatization solution and improves the service quality.

• Hotel informatization infrastructure includes data network component, voice network component, and network security component, providing secure, stable, and smooth basic information network for hotels.
• Hotel voice basic service includes wired voice, hotel voice mailbox, hotel fax mailbox, hotel voice application (such as morning call, room information, and MINI bar), hotel charging, and PMSI.
• Hotel voice extension service includes hotel service center, hotel reservation center, desktop terminal information push, wireless voice, hotel guesthouse phone roaming within a city;
• Hotel data services include cable and wireless data access, guesthouse broadband access charging, and wireless access to downtown roaming;
• Hotel information distribution system includes background broadcast and video information distribution system.
• Professional video conferencing system focusing on business hotels.
• Vehicle positioning and dispatching system providing more convenient and efficient dispatching service of hotel vehicles.
• Guest identity perception and positioning system has the following two functions;
• The system interacts with environment controlling system, providing automatic control services including temperature, lighting, and curtain in guesthouse, guiding, and accessing area according to preference of guests.
• The system helps service workers identify the guest and make room ready, showing enthusiasm and respect to guests.
• Service mobile expansion system includes the mobile PMS, mobile OA, and mobile CRM.